Cookie Policy

Effective Date: June 6, 2026  |  Last Updated: June 6, 2026

1. Who We Are

This Cookie Policy applies to the website operated by Primo Hoagies, accessible at primohoagies-eat.rest. We are a food service business based in the United States, committed to providing our customers with a high-quality online experience when browsing our menu, placing orders, or learning more about our offerings.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website owners to make their sites work more efficiently, to improve user experiences, and to provide reporting information.

Cookies are set by the website you are visiting (known as "first-party cookies") or by third-party services that the website uses, such as analytics providers or advertising networks (known as "third-party cookies"). Cookies can be either:

  • Session Cookies: These are temporary cookies that are deleted from your device when you close your web browser. They are used to remember your actions during a single browsing session.
  • Persistent Cookies: These remain on your device for a set period of time (defined by the cookie's expiration date) or until you manually delete them. They are used to remember your preferences or actions across multiple visits.

In addition to traditional cookies, we may also use similar tracking technologies such as web beacons (also known as "pixel tags" or "clear GIFs"), local storage objects, and session storage objects. Throughout this policy, we use the term "cookies" to refer to all such technologies collectively.

3. How Do Cookies Work?

When you first visit primohoagies-eat.rest, a cookie file is downloaded to your device. Each time you subsequently visit our website, your browser sends the cookie back to our servers. This allows us to recognize your browser, remember your preferences, understand how you interact with our site, and deliver a more personalized experience.

Cookies do not typically contain personally identifiable information. However, when combined with other data we collect — such as information you provide when creating an account or placing an order — cookies may be linked to personal data about you. In such cases, this data is handled in accordance with our Privacy Policy.

4. Types of Cookies We Use

We use four main categories of cookies on our website. Each category serves a distinct purpose, as described below.

4.1 Essential (Strictly Necessary) Cookies

These cookies are required for the basic functioning of our website. Without them, certain features — such as logging into your account, adding items to your cart, or completing an order — would not be possible. These cookies do not require your consent under applicable law, as they are strictly necessary to deliver the service you have requested.

Essential cookies may handle tasks such as:

  • Maintaining your session as you navigate between pages
  • Remembering items in your online order or shopping cart
  • Authenticating your login credentials securely
  • Enabling security features that protect against fraud and unauthorized access
  • Storing your cookie consent preferences

4.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long users stay on each page, and whether users receive error messages. All information collected by these cookies is aggregated and therefore anonymous. We use this data to improve how our website works and to understand our audience better.

We use Google Analytics to collect this type of data. Google Analytics is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can review Google's privacy practices at policies.google.com/privacy.

4.3 Functional Cookies

Functional cookies allow our website to remember choices you make (such as your preferred language, your region, or your location) and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have incorporated into our website.

Examples of functionality enabled by these cookies include:

  • Remembering your preferred restaurant location for faster ordering
  • Storing your preferred display settings or accessibility options
  • Enabling embedded content such as videos or maps
  • Remembering whether you have already been shown a particular notification or pop-up

4.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks such as Google Ads and Meta (Facebook) with our permission. These cookies remember that you have visited a website and this information may be shared with other organizations such as advertisers.

We use Google Ads conversion tracking to understand how users who clicked on our advertisements interact with our website. This helps us optimize our advertising spend and improve campaign performance.

5. Specific Cookies We Use

The table below provides detailed information about the individual cookies placed on your device when you visit primohoagies-eat.rest.

Cookie Name Provider Type Purpose Duration
_ga Google Analytics Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users. 2 years
_gid Google Analytics Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users for a single session. 24 hours
_gat Google Analytics Analytics Used by Google Analytics to throttle the request rate — limits the collection of data on high-traffic websites. 1 minute
_gcl_au Google Ads Advertising Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Tracks conversions from Google Ads campaigns. 3 months
_fbp Meta (Facebook) Advertising Used by Meta to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Helps track conversions from Facebook Ads. 3 months
cookieconsent_status Primo Hoagies Essential Stores the user's cookie consent preferences so you are not shown the consent banner on every visit. 1 year
PHPSESSID Primo Hoagies Essential Preserves user session state across page requests. Required for the website to function correctly during an active browsing session. Session
cart_session Primo Hoagies Essential Stores items added to your online order cart so that your selections are retained as you navigate through the website. Session
user_location Primo Hoagies Functional Remembers your preferred restaurant location or delivery address so you do not need to re-enter it on every visit. 30 days
lang_pref Primo Hoagies Functional Stores your preferred language and display settings to personalize your browsing experience. 1 year
_ga_[ID] Google Analytics (GA4) Analytics Used by Google Analytics 4 to persist session state and distinguish individual users across sessions for reporting purposes. 2 years
IDE Google DoubleClick Advertising Used by Google DoubleClick to register and report website user actions after viewing or clicking one of the advertiser's advertisements, for the purpose of measuring campaign effectiveness. 13 months

Note: The cookies listed above represent the most common cookies placed on our website. The actual cookies placed may vary depending on the features and services you use and may be updated as we add or modify website functionality. We will update this table accordingly.

6. Legal Basis for Using Cookies

We operate our website in the United States and comply with applicable U.S. federal and state privacy laws, including:

  • The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which apply to California residents and grant rights including the right to opt out of the sale or sharing of personal information.
  • The Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce, including deceptive data collection and use practices.

For essential cookies, no consent is required because they are strictly necessary for the functioning of our website and the services you request.

For analytics, functional, and advertising cookies, we rely on your consent, which you may provide or withdraw at any time using the cookie management tools described in Section 7 below.

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to opt out of the "sharing" of your personal information (as that term is defined under California law) for cross-context behavioral advertising purposes. Advertising cookies may constitute such "sharing." Please see our Privacy Policy for more information about your California privacy rights.

7. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject non-essential cookies. There are several ways you can manage your cookie preferences:

7.1 Our Cookie Consent Tool

When you first visit primohoagies-eat.rest, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can revisit and change your preferences at any time by clicking the "Cookie Settings" link available at the bottom of every page on our website.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or alert you when a cookie is being placed on your device. The following links provide instructions for managing cookies in the most popular browsers:

Please note that if you use multiple devices or browsers, you will need to manage cookie settings on each device and browser separately.

7.3 Third-Party Opt-Out Tools

You can also opt out of specific third-party cookies using the tools provided by those companies:

Service Opt-Out / Management Link
Google Analytics Google Analytics Opt-Out Browser Add-On
Google Ads / DoubleClick Google Ads Settings
Meta (Facebook) Ads Facebook Ad Preferences
Network Advertising Initiative (NAI) NAI Opt-Out Tool
Digital Advertising Alliance (DAA) DAA Opt-Out Tool

7.4 Mobile Devices

If you access our website via a mobile device, you can control interest-based advertising through your device's privacy settings:

  • iOS (Apple): Go to Settings > Privacy & Security > Tracking, and disable "Allow Apps to Request to Track." You can also enable "Limit Ad Tracking" under Settings > Privacy & Security > Apple Advertising.
  • Android: Go to Settings > Google > Ads and enable "Opt out of Ads Personalization."

8. Impact of Disabling Cookies

While you have every right to disable or restrict cookies, doing so may have a significant impact on your experience when using our website. The following table outlines the potential consequences of disabling each category of cookies:

Cookie Category Impact If Disabled
Essential Cookies The website may not function correctly. You may be unable to add items to your cart, complete an order, log in to your account, or access secure areas of the site. We strongly recommend keeping these cookies enabled.
Analytics Cookies We will be unable to collect aggregate data about how visitors use our website. This will limit our ability to identify and fix technical issues, optimize page performance, and improve your overall experience. Your ability to use the site will not be directly affected.
Functional Cookies You may lose access to personalized features. For example, you may need to re-enter your preferred location or delivery address on every visit, and certain embedded content (such as maps or videos) may not display correctly.
Advertising Cookies You will still see advertisements, but they will be less relevant to your interests and previous interactions with our website. You may see the same advertisements more frequently, as frequency-capping features will no longer function.

9. Third-Party Cookies and External Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or cookie practices. We encourage you to read the privacy and cookie policies of every website you visit.

Third-party services that may place cookies on your device through our website include, but are not limited to:

  • Google LLC — for analytics, advertising, and maps services
  • Meta Platforms, Inc. — for social media plug-ins and advertising
  • Payment processors — for secure transaction processing (these providers have their own cookie and privacy policies)

10. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, there is no universally agreed-upon standard for responding to DNT signals, and our website does not currently alter its data collection or use practices in response to DNT signals from your browser.

However, California residents may exercise their right to opt out of the "sharing" of personal information for cross-context behavioral advertising at any time using the opt-out methods described in Section 7 above, or by contacting us directly.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable law, or changes in our business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law, notify you by other appropriate means (such as a prominent notice on our website or an email notification).

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes are posted constitutes your acceptance of the updated Cookie Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us using the details provided below.

Primo Hoagies — Cookie Policy Contact Information

We aim to respond to all cookie-related inquiries within 10 business days of receipt.

This Cookie Policy was last reviewed and updated on June 6, 2026. All rights reserved © 2026 Primo Hoagies.